Privacy Policy
How we collect, use, and protect your information
Effective Date: January 1, 2024
This Privacy Policy describes how HOA Crimes Consultant ("we," "us," or "our") collects, uses, stores, and protects your information when you use our website or schedule a consultation. By accessing our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website, fill out a form, or schedule a consultation:
- Name, email address, phone number
- HOA or community name
- City, county, or ZIP code
- Type of issue or concern (e.g., election fraud, unlicensed contracting)
- Any documents or messages you voluntarily submit
We do not collect payment information directly. Any payments are processed securely via third-party platforms.
2. How We Use Your Information
We use your information for the following purposes:
- To provide consultations and educational support
- To assess your situation and refer to external professionals, when appropriate
- To improve our services and website
- To send appointment confirmations or relevant follow-up information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Services
We may use third-party tools such as scheduling apps (e.g., Calendly), payment processors (e.g., Square, Stripe), and analytics (e.g., Google Analytics) that collect data on our behalf under their own privacy policies.
4. Data Security
We take reasonable precautions to protect your information, including secure data storage and limited access to sensitive records. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You may request to review, update, or delete your personal information at any time by contacting us at help@hoacrimes.com.
6. Minors
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from minors.
7. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us at:
St. Petersburg, FL 33702
Last updated: January 1, 2024